Custom chatbots that deliver tailored experiences
We build chatbots with a distinctive voice that resonates with your target audience, helping your business achieve its ultimate goals.
Provide accurate responses with human-like conversations powered by NLP and ML
Demonstrate emotional intelligence by tapping into sentiment analysis and emotional AI to make customer relations last
Anticipate customer needs through the use of sophisticated AI/ML algorithms
Retrieve the information you need with advanced data analytics techniques
Incorporate speech recognition to engage through voice
Embrace an omnichannel approach to communicate with customers on their favorite platform
Changing the game with ITRex chatbot development services
From basic chatbots to complex, AI-powered conversational agents, our team of skilled chatbot developers is up to any challenge you may have. With a decade of experience in the game, our mission is simple: to help businesses like yours get the most out of chatbot investment and the latest tech such as ChatGPT.
Insightful consultation
Our chatbot development company dives deep into your industry and business needs to deliver a robust roadmap. We analyze everything from your goals and user stories to the technology and platform, ensuring maximum impact. Plus, we build PoCs, so you can test your chatbot idea early on.
Custom chatbot development
We’ll work with you every step of the way, from discovering your use cases to processing data, designing conversations to reflect the voice of your business, testing and training your chatbot on proprietary data, and finally deploying it. Our chatbot development services have you fully covered.
Smooth integrations
We know you might need a chatbot that eases access to information in your current systems. That’s why we offer smooth integrations with ECM, ERP, CRM, SharePoint, and beyond. Also, we integrate with all the popular messaging apps like Slack and WhatsApp, increasing your visibility.
Powerful NLP capabilities
We want your chatbot to communicate like a human. We add NLP capabilities for this. Your chatbot will be able to recognize entities and read between the lines to provide contextual responses. ITRex is your chatbot development company that makes sure your bot understands the intent, emotions, and sentiments of your customers.
Sophisticated AI/ML models & ChatGPT
Build a chatbot like ChatGPT. Our expertise in AI and ML technologies equips us to harness the most advanced frameworks to fine-tune AI models and train them on your task-specific datasets. Your smart bot will be able to learn from past interactions with your users to deliver spot-on human-like responses even to complex queries.
Data-driven chatbot insights
Harness the power of data analytics with our chatbot services. We craft intelligent chatbots that process and analyze user interactions. By identifying patterns and trends, they refine responses, forecast needs, and continuously enhance the user experience, ensuring communication remains dynamic and relevant.
- Strategy. We will identify promising use cases, assess Gen AI's impact on your workflows, and establish specific goals for your initiatives.
- Tech stack. Based on your business needs, our AI consultants will recommend commercially available Gen AI tools or open-source models.
- Data. Should you need to fine-tune Gen AI with corporate or third-party data, our AI consulting firm will collect, clean, and annotate it while helping you reduce hallucinations with retrieval-augmented generation (RAG).
- Implementation. Experienced AI consultants will navigate you through the Gen AI implementation process, from integration to employee onboarding.
- Optimization. Our AI consulting company helps clients monitor Gen AI applications, identify areas for improvement, and optimize model accuracy.
We deliver next-level chatbot engineering
Dive into our expertise in developing AI-driven chatbots that optimize operations and elevate customer interactions.
GPT chatbot development
Leveraging GPT models and cutting-edge NLP, our team crafts fine-tuned chatbots that excel in understanding context and delivering intelligent user interaction.
Integrated bots
Our AI bots are expertly woven into CRM, ERP, and Content Management frameworks. This integration doesn’t just connect; it transforms workflows and improves customer interaction experiences via APIs.
Bespoke AI voice assistants
Think along the lines of Alexa or Siri. Our creations comprehend and tackle user questions with precision, reshaping how your enterprise communicates.
Chatbots for social platforms
We mold chatbots to fit your needs, from conversation-driven to instant messaging bots, apt for platforms like Facebook, Twitter, and Microsoft Teams.
Smart chatbot solutions: for your industry
Give your business the edge it needs. Our chatbot development services deliver industry-tailored intelligent chatbots to make your customers happy, boost productivity, and let your team focus on higher-value work.
Ecommerce
Ecommerce chatbots to assist with personalized product search and recommendations, order tracking, and even handling payments
Banking & Finance
Secure chatbots to help customers with all financial needs, from customer service to investment management, from complaints to personal banking
Healthcare
Bots designed for various healthcare-related applications, from managing health and navigating hospitals to emergency assistance
Education
A go-to study buddy with a variety of features, including personalized learning plans, providing study materials, answering questions, and grading assignments
HR
Chatbots equipped to handle everything HR-related from job applications to benefits inquiries, onboarding, and answering common HR questions
Travel & Hospitality
Bots to enhance travel experiences by managing itineraries, providing reminders, suggesting local attractions, and more
Logistics
AI-powered bots to automate customer service, track shipments, optimize route planning, manage inventory, and streamline supply chain processes
Energy and Utilities
Chatbots designed to offer personalized energy usage analytics, provide real-time outage maps and estimated restoration times, and automate responses to billing inquiries
As a top provider of chatbot development services, we have the know-how and skills to create smart conversations that keep your customers engaged. With us, you get: